My Forever Books
My Forever Books logoMy Forever Books
My Forever BooksMy Forever Books logoMy Forever Books
Getting started
  • How does making a book work, start to finish?
  • Do I need a computer?
  • Will any messages on my phone be deleted or changed?
  • Which apps are supported? What if mine is not listed?
  • Can I type or paste messages in by hand?
  • How far back do my messages go? What about deleted ones?
  • The messages are on an old or broken phone. Can I still make a book?
iPhone export troubleshooting
  • Can I make a manual backup instead of syncing?
  • iTunes does not recognize my phone (Windows)
  • Can I upload an iMazing or other third party backup?
Choosing your messages
  • How do I select which messages go in my book?
  • How do I include just one year, or a specific time period?
  • What do the "Select all" options do?
  • How do I find a specific message?
  • How do I review my selection and page count before saving?
Editing your book
  • How do I add a message?
  • How do I edit a message?
  • How do I delete messages?
  • How do I move a message somewhere else?
  • How do I change the date or time of a message?
  • How do I add or adjust photos?
  • How do voice messages work in a printed book?
  • What are narrations, and how do I add one?
  • How do I add a full page of my own writing?
  • How do I force something onto the next page?
  • How do chapters work?
  • How do I change the names above messages?
  • How do I control who appears on the right side?
  • The same person shows up twice. How do I merge them?
  • How do I add or remove reactions?
  • How do I change bubble colors and fonts?
  • How do I show or hide dates, times, names, and page numbers?
  • What are opening pages: dedication, table of contents, and stats?
  • What does "Load link previews" do?
Designing your cover
  • How does the cover designer work?
  • How do I use a cover template?
  • How do I add my own text and photos to the cover?
  • Can I design my cover in Canva?
  • How do I put text on the spine?
  • What do the guide lines on the cover mean?
Your books & previews
  • What can I do from My books?
  • How do I preview exactly what will print?
  • How do I order my finished book?
  • What does "Run cleanup checks" do?
  • Can I duplicate, split, or delete a book?
  • Is there a tour of the editor?
Pricing, ordering & shipping
  • What does a book cost?
  • Do book credits expire?
  • Can I upgrade from Classic to the Forever edition later?
  • Do voice pages cost extra?
  • Will years of messages fit in one book?
  • What if my conversation is longer than 800 pages?
  • How long until my book arrives?
  • I need it by a specific date. Will it make it?
  • Where is my free PDF copy?
  • My tracking has not updated. Is something wrong?
Gifts
  • Can I give this as a gift?
Account & privacy
  • I did not get my sign in link
  • I used the wrong email at checkout
  • My texts are personal. Who can see them?
  • Will my work be saved if I take a break?
Browse all topics
Getting started
  • How does making a book work, start to finish?
  • Do I need a computer?
  • Will any messages on my phone be deleted or changed?
  • Which apps are supported? What if mine is not listed?
  • Can I type or paste messages in by hand?
  • How far back do my messages go? What about deleted ones?
  • The messages are on an old or broken phone. Can I still make a book?
iPhone export troubleshooting
  • Can I make a manual backup instead of syncing?
  • iTunes does not recognize my phone (Windows)
  • Can I upload an iMazing or other third party backup?
Choosing your messages
  • How do I select which messages go in my book?
  • How do I include just one year, or a specific time period?
  • What do the "Select all" options do?
  • How do I find a specific message?
  • How do I review my selection and page count before saving?
Editing your book
  • How do I add a message?
  • How do I edit a message?
  • How do I delete messages?
  • How do I move a message somewhere else?
  • How do I change the date or time of a message?
  • How do I add or adjust photos?
  • How do voice messages work in a printed book?
  • What are narrations, and how do I add one?
  • How do I add a full page of my own writing?
  • How do I force something onto the next page?
  • How do chapters work?
  • How do I change the names above messages?
  • How do I control who appears on the right side?
  • The same person shows up twice. How do I merge them?
  • How do I add or remove reactions?
  • How do I change bubble colors and fonts?
  • How do I show or hide dates, times, names, and page numbers?
  • What are opening pages: dedication, table of contents, and stats?
  • What does "Load link previews" do?
Designing your cover
  • How does the cover designer work?
  • How do I use a cover template?
  • How do I add my own text and photos to the cover?
  • Can I design my cover in Canva?
  • How do I put text on the spine?
  • What do the guide lines on the cover mean?
Your books & previews
  • What can I do from My books?
  • How do I preview exactly what will print?
  • How do I order my finished book?
  • What does "Run cleanup checks" do?
  • Can I duplicate, split, or delete a book?
  • Is there a tour of the editor?
Pricing, ordering & shipping
  • What does a book cost?
  • Do book credits expire?
  • Can I upgrade from Classic to the Forever edition later?
  • Do voice pages cost extra?
  • Will years of messages fit in one book?
  • What if my conversation is longer than 800 pages?
  • How long until my book arrives?
  • I need it by a specific date. Will it make it?
  • Where is my free PDF copy?
  • My tracking has not updated. Is something wrong?
Gifts
  • Can I give this as a gift?
Account & privacy
  • I did not get my sign in link
  • I used the wrong email at checkout
  • My texts are personal. Who can see them?
  • Will my work be saved if I take a break?
Help centerPricing, ordering & shipping

My tracking has not updated. Is something wrong?

Usually not. Tracking often shows "label created" for a day while the carrier picks your book up from the printer.

Usually not. Tracking often shows "label created" or "pending" for a day while the carrier picks your book up from the printer.

If it has been stuck longer than that, or a package marked delivered never showed up, send us a message and we will check it out.

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