Privacy Policy
1. Introduction
At My Forever Books, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
We collect the following types of information:
- Personal information (e.g., email address, shipping address)
- Payment information (processed securely through Stripe)
- Text messages and images you upload to create your book
- Usage data and analytics
3. How We Use Your Information
We use your information to:
- Create and customize your book
- Process payments and fulfill orders
- Communicate with you about your order and our services
- Improve our services and user experience
- Comply with legal obligations
4. Data Security
We take data security seriously. Your uploaded text messages are encrypted in our database. Images are stored securely with our cloud storage provider. Your messages and images are only accessible by you while customizing your book. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
5. Data Retention
We retain your uploaded content to provide our Service. You can delete your uploaded content at any point within your dashboard. After placing your order, our printing company will print and ship your book. Once your book is shipped, we delete any and all files associated with your order.
You may also request that we delete your uploaded content at any time.
6. Sharing Your Information
We do not sell your personal information. We may share your information with service providers who assist us in operating our business and providing our services.
7. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies help us improve and analyze our Service.
Necessary / Essential Cookies
These cookies are essential for providing our services and enabling certain features. They help authenticate users and prevent fraudulent account use. Without these cookies, we cannot provide the services you've requested.
9. Processing of Your Personal Data
Our service providers may access your personal data. These third-party vendors collect, store, use, process and transfer information about your activity on our Service according to their privacy policies.
Analytics
We may use third-party service providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics tracks and reports website traffic. Google uses collected data to monitor our Service use and may share this data with other Google services. You can opt-out by installing the Google Analytics opt-out browser add-on.
For more information on Google's privacy practices, visit the Google Privacy & Terms web page.
Email Marketing
We may use your personal data to send you newsletters and important product updates. These communications will be sent occasionally. You can opt-out by following the unsubscribe link in our emails or by contacting us.
Payments
We use Stripe, a third-party service, for processing payments for our products.
We do not store or collect your payment card details. This information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
For more information on Stripe's privacy practices, visit the Stripe Privacy Policy web page
10. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
11. Changes to This Policy
We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. What constitutes a material change will be determined at our sole discretion. You are advised to review this Privacy Policy periodically for any changes.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised policy. If you do not agree to the new policy, please stop using the Service.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us.